ATZ Pulse — Privacy Policy
ATZ Pulse is a workplace communication app provided by All Tech Zone for its employees and authorised contractors. Accounts are provisioned by All Tech Zone; the app is not offered to the general public and does not allow self-registration.
Because ATZ Pulse is a workplace tool, All Tech Zone acts as the data controller for the personal information processed through it, and processes that information to operate its internal communications.
1. Information we collect
Account and profile information
Work email address, display name, full name, job title, department, and an optional profile photo. This information is provisioned by your employer or edited by you in the app.
Messages and content you create
Direct messages, space (channel) messages, threads, reactions, pinned and starred items, file and photo attachments, voice messages, and link previews for URLs you share. Content is stored on our backend so it can be delivered and synchronised across your devices.
Presence and activity
Online/away/offline status and last-seen time, shown to other members of your workspace.
Calls
ATZ Pulse supports one-to-one and group audio/video calls and huddles. Call audio and video are transmitted in real time and are not recorded or stored by the app. Call history (who you called and when) is kept only on your device. To establish calls across restrictive networks, the app may route encrypted call traffic through relay (TURN) servers; relay servers forward encrypted media and do not have access to call content.
Device information and notifications
A push notification token for your device (Apple Push Notification service on iOS, Firebase Cloud Messaging on Android) so we can deliver message and call alerts. We do not collect advertising identifiers.
Local storage on your device
Recent conversations are cached on your device so the app opens quickly and works with a poor connection. Your sign-in session is stored in the device's secure storage (iOS Keychain / Android Keystore). Signing out removes the cached conversations and session from the device.
What we do not collect
We do not collect precise location, contacts, browsing history, health data, or advertising data. The app contains no advertising and no third-party analytics or tracking SDKs.
2. How we use information
- To deliver messages, calls, notifications, and the other features described above.
- To operate, secure, and troubleshoot the service (including abuse prevention and enforcement of workplace policies).
- To comply with legal obligations that apply to All Tech Zone.
3. Permissions the app requests
| Permission | Why |
|---|---|
| Camera | Video calls and capturing photos to share |
| Microphone | Audio/video calls, huddles, and voice messages |
| Photo library | Choosing photos/files to share and saving received media |
| Notifications | Message and incoming-call alerts |
| Screen sharing (Android) | Sharing your screen during a call, only while you actively present |
Each permission is requested only when the related feature is first used, and the app remains usable if a permission is declined (with that feature unavailable).
4. Sharing and service providers
Your information is visible to other members of your All Tech Zone workspace as part of normal use (for example, your profile, presence, and the messages you send). We use a small number of infrastructure providers to run the service, acting under our instructions:
- Supabase — database, file storage, authentication, and realtime message delivery.
- Apple / Google (APNs, FCM) — delivery of push notifications to your device.
- TURN relay providers (Cloudflare, ExpressTURN) — relaying encrypted call traffic when a direct connection cannot be established.
We do not share personal information with any other third parties except where required by law.
5. Security
All traffic between the app and our servers is encrypted in transit using TLS. Call media is encrypted in transit using WebRTC standard encryption (DTLS-SRTP). Sign-in sessions are held in the operating system's secure storage. Access to backend data is restricted by row-level security so users can only access conversations they are a member of.
6. Retention and deletion
Messages and files remain available to conversation members until deleted. Deleting a message removes it from view for all members. Locally cached data is removed when you sign out or uninstall the app.
Account and profile data is retained while you are engaged with All Tech Zone. When an account is deactivated (for example, at the end of employment), sign-in is disabled; residual content is handled in accordance with All Tech Zone's internal retention practices and applicable law.
7. Your rights
Depending on your location, you may have rights under privacy law (including the Australian Privacy Act 1988, and the UK/EU GDPR where applicable) to access, correct, or delete your personal information, or to object to or restrict certain processing. Contact dev@alltechzone.au to exercise these rights. If you are unsatisfied with our response you may complain to your local supervisory authority (in Australia, the OAIC).
8. International transfers
Our infrastructure providers may process data in regions outside your country. Where personal data is transferred internationally, we rely on our providers' compliance frameworks and contractual safeguards.
9. Children
ATZ Pulse is a workplace tool for authorised adult users. It is not directed at children and we do not knowingly collect information from anyone under 18.
10. Changes to this policy
We may update this policy from time to time. Material changes will be communicated through the app or by email, and the effective date above will be updated. Continued use of the app after a change takes effect constitutes acceptance of the updated policy.